I have been taking my certification course for some time and i was about to finish it just two subtopics left but when i logged in back after a week i couldn’t find my progress and i didn’t see any certification under my account not sure what is happening. Now seems like i have to retake all its so frustrating since i have spent a lot of time in certification already
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Hi @avinashj-aa - I’m so sorry to hear that. After some investigating, it looks like we might have 2 accounts on file… We can transfer your course and certification progress to the correct account. When you log in to Odyssey, are you choosing “Sign in with SSO”?
Just checked with the team and it looks like we have a support ticket open with you. Let’s keep all communication there and we’ll get this sorted for you!
yes i will be signing with sso. i need my certification progress
Thanks my progress is back now
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